Simple, Reliable Delivery
At GANBA, we want getting your order to be as easy as shopping for it. We work with trusted fulfillment and shipping partners to deliver your products safely and efficiently.
Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
During peak seasons, promotions, or periods of unusually high order volume, processing may take a little longer.
Delivery Times
Estimated delivery times vary depending on your location and the product ordered.
United States: 5–12 business days
Canada: 7–15 business days
Australia & New Zealand: 7–15 business days
United Kingdom & Europe: 7–15 business days
Delivery times are estimates and may vary due to customs, weather, carrier delays, or other circumstances outside our control.
Order Tracking
Once your order has shipped, you'll receive a shipping confirmation email with tracking information.
Please allow up to 48 hours for tracking information to become active after your order is shipped.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address, product, and available shipping method.
Any applicable shipping promotion will be displayed during checkout.
Delivery Issues
If your package appears delayed, damaged, or marked as delivered but you cannot locate it, please contact us as soon as possible.
When contacting our support team, please include your order number and tracking information so we can assist you more quickly.
Please Note
GANBA cannot guarantee delivery dates because transit times may be affected by circumstances beyond our control.
For the most accurate delivery estimate, please refer to the shipping information shown at checkout.
GANBA — Better Products. Better Movement. Better Everyday Life.