Contact GANBA
We're Here to Help You Move Better
Whether you have a question about a product, your order, shipping, returns, or simply want guidance on choosing the right movement solution, our team is here to help.
We aim to provide thoughtful, helpful support so you can shop with confidence and get the most from your GANBA experience.
Customer Support
Our support team can assist you with:
- Product recommendations
- Order updates
- Shipping questions
- Returns and exchanges
- Warranty inquiries
- Product care and maintenance
- General questions about movement and recovery resources
- Website or account assistance
If you're unsure which solution is right for your needs, we'd be happy to point you in the right direction.
Get in Touch
For all customer service inquiries, please include your order number (if applicable) to help us respond more quickly.
Business & Partnerships
For wholesale opportunities, collaborations, media inquiries, or business partnerships.
Press
For media requests, interviews, or brand information.
Customer Support Hours
Monday – Friday
9:00 AM – 5:00 PM (UTC)
Messages received outside business hours will be answered on the next business day.
Before You Contact Us
You may find the answer you're looking for in our Help Center.
Popular topics include:
- Shipping Information
- Returns & Refunds
- Warranty
- Order Tracking
- Product Care
- Frequently Asked Questions
Many common questions can be answered immediately without waiting for a response.
Need Help Choosing the Right Solution?
Everyone moves differently.
Whether you spend long hours standing, travel frequently, are staying active as you age, or are recovering after an injury, we can help you find the solution that best matches your lifestyle.
Tell us:
- Where you experience discomfort
- How long you're on your feet each day
- Your daily activities
- Your movement goals
We'll recommend the most appropriate products and educational resources for your needs.
Wholesale & Retail Inquiries
Interested in offering GANBA products in your store or organization?
Please include:
- Company name
- Website
- Country or region
- Type of business
- Products you're interested in
Our partnerships team will respond as soon as possible.
Feedback Matters
GANBA is constantly improving.
Your feedback helps us create better products, better educational resources, and better movement experiences.
If you have ideas, suggestions, or experiences you'd like to share, we'd love to hear from you.
Stay Connected
Follow GANBA for movement tips, recovery education, product updates, and everyday inspiration.
- YouTube
Join a growing community focused on moving with greater comfort, confidence, and freedom.
Thank You
Thank you for choosing GANBA.
We're honored to be part of your movement journey and look forward to helping you take every step with greater confidence.
Move Better. Feel Better. Every Day.