Terms of Service

Last updated: July 2026

Welcome to GANBA

These Terms of Service ("Terms") govern your use of the GANBA website, products, services, and related experiences.

By accessing or using the GANBA website, purchasing our products, or interacting with our services, you agree to be bound by these Terms.

Please read them carefully before using our website.

1. About GANBA

GANBA is a movement wellness brand focused on helping people improve everyday comfort, mobility, and recovery through thoughtfully designed products and educational resources.

Our products and content are created to support healthier movement habits and everyday wellbeing.

2. Use of Our Website

By using the GANBA website, you agree that you will:

  • Provide accurate and complete information when placing orders
  • Use the website only for lawful purposes
  • Not interfere with website security or functionality
  • Not attempt to access restricted areas or systems
  • Not copy, reproduce, or misuse GANBA content without permission

GANBA reserves the right to restrict access to users who violate these Terms.

3. Eligibility

By placing an order with GANBA, you confirm that:

  • You are legally capable of entering into a purchase agreement
  • All information provided is accurate
  • You have authorization to use the payment method provided

If you are purchasing on behalf of another person or organization, you confirm that you have authority to do so.

4. Products and Services

GANBA makes reasonable efforts to ensure that product descriptions, images, pricing, and availability are accurate.

However:

  • Product colors may vary depending on device displays.
  • Product availability may change without notice.
  • We reserve the right to correct errors in product information.
  • We may limit quantities available for purchase.

GANBA does not guarantee that every product will meet every individual's expectations or preferences.

5. Wellness Information Disclaimer

GANBA provides products and educational content related to movement, comfort, and everyday recovery.

Our products and information:

  • Are not medical advice
  • Are not intended to diagnose, treat, cure, or prevent medical conditions
  • Should not replace professional healthcare advice

If you have an existing medical condition, injury, or concern, consult a qualified healthcare professional before changing your movement or recovery routine.

6. Orders and Purchases

When you place an order through GANBA:

  • You agree to provide accurate order information.
  • You agree to pay all applicable charges.
  • You authorize us to process your payment.
  • You accept responsibility for reviewing your order before completing checkout.

After placing an order, you will receive an order confirmation email.

GANBA reserves the right to refuse or cancel orders in cases including:

  • Suspected fraud
  • Incorrect pricing information
  • Product availability issues
  • Violation of these Terms

If an order is canceled after payment, applicable refunds will be issued.

7. Pricing and Payments

All prices displayed on the GANBA website are subject to change without notice.

Prices may not include:

  • Taxes
  • Customs duties
  • Import fees
  • Additional charges required by local authorities

Payment must be completed using available payment methods provided during checkout.

8. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

While GANBA works to provide accurate delivery estimates, delivery times may vary due to factors outside our control, including:

  • Carrier delays
  • Customs processing
  • Weather conditions
  • Transportation disruptions

GANBA is not responsible for delays caused by third-party carriers.

9. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return Policy.

Customers must follow the return process described in that policy.

GANBA reserves the right to refuse returns that do not meet eligibility requirements.

10. Warranty

Eligible GANBA products may be covered under our Warranty Policy.

Warranty coverage applies only to manufacturing defects and does not include damage caused by misuse, accidents, improper care, or normal wear.

Please review our Warranty Policy for complete details.

11. Intellectual Property

All content on the GANBA website, including:

  • Logos
  • Brand names
  • Product designs
  • Images
  • Text
  • Graphics
  • Videos
  • Educational materials

is owned by or licensed to GANBA and protected by applicable intellectual property laws.

You may not use, reproduce, modify, distribute, or commercially exploit GANBA content without written permission.

12. User Content

If you submit content to GANBA, including:

  • Reviews
  • Feedback
  • Photos
  • Comments
  • Testimonials

you grant GANBA permission to use, display, reproduce, and distribute that content for business and marketing purposes.

You confirm that submitted content:

  • Is your own work
  • Does not violate third-party rights
  • Does not contain unlawful or harmful material

GANBA reserves the right to remove content that violates these Terms.

13. Third-Party Services

GANBA may use third-party services, including:

  • Payment providers
  • Shipping providers
  • Analytics tools
  • Marketing platforms

These services operate under their own terms and privacy policies.

GANBA is not responsible for third-party services outside our control.

14. Website Availability

We strive to maintain a reliable website experience.

However, we do not guarantee that the website will always be:

  • Available
  • Error-free
  • Uninterrupted
  • Free from technical issues

Maintenance, updates, or technical problems may occasionally affect availability.

15. Limitation of Liability

To the fullest extent permitted by law, GANBA is not responsible for:

  • Indirect damages
  • Losses caused by misuse of products
  • Delays caused by third parties
  • Website interruptions
  • Unauthorized access beyond our reasonable control

Our liability is limited to the amount paid for the product or service giving rise to the claim.

16. Indemnification

You agree to protect and hold GANBA harmless from claims, damages, losses, or expenses resulting from:

  • Your misuse of the website
  • Violation of these Terms
  • Violation of applicable laws
  • Infringement of third-party rights

17. Governing Law

These Terms are governed by applicable laws relevant to GANBA's operations.

Any disputes will be handled according to applicable legal procedures and regulations.

18. Changes to These Terms

GANBA may update these Terms from time to time.

Changes become effective when posted on this page.

Your continued use of the website after updates means you accept the revised Terms.

19. Contact Us

If you have questions regarding these Terms of Service, please contact us.

GANBA Customer Support

Email:
astranovaone@gmail.com

Thank You for Choosing GANBA

We appreciate your trust and support.

Our goal is to create a transparent, reliable, and meaningful experience that helps you move with greater comfort, confidence, and freedom.

Move Better. Feel Better. Every Day.